Terms of Service

1. Services and project agreements

We provide website, web application, mobile app and AI assistant design, development and support. The scope, deliverables, timeline and price of each project are set out in a written proposal or statement of work ("SOW"). If an SOW conflicts with these Terms, the SOW controls for that project.

2. Quotes and pricing

Prices on our website are starting points, not offers. A quote is valid for 30 days. Work outside the agreed scope is billed separately after you approve a change order.

3. Payment

• Projects require a non-refundable deposit of 50% before work begins, with the balance due at the milestones in the SOW.
• Invoices are due within 15 days. Late balances may pause work and accrue a late fee of 1.5% per month or the maximum allowed by law, whichever is lower.
• Monthly plans (care plans and AI assistants) bill in advance and renew automatically until cancelled with 30 days' notice.

4. Your responsibilities

You agree to provide content, feedback, access and approvals on time, and you confirm that you have the rights to everything you give us. Delays on your side may shift the timeline and fees.

5. Intellectual property

Once paid in full, you own the final deliverables created specifically for you. We keep ownership of our pre-existing code, tools and know-how and grant you a perpetual license to use them as part of your deliverables. Open-source and third-party components remain under their own licenses. Unless you ask us not to in writing, we may show the finished work in our portfolio.

6. Third-party services and AI

Projects may rely on outside services such as hosting, app stores, payment processors, telephony and AI model providers. We are not responsible for their outages, pricing changes or policies, and their fees are your responsibility unless the SOW says otherwise. AI assistants can make mistakes; you are responsible for reviewing their configuration and for how you use their output, including any required call-recording or consent notices.

7. Warranties

We will perform services in a professional manner and fix defects in our work reported within 30 days of launch at no charge. Except as stated here, services and the website are provided "as is," without other warranties, express or implied.

8. Limitation of liability

To the fullest extent permitted by law, Studio Artemis is not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us for the services giving rise to the claim in the 12 months before it arose.

9. Termination

Either party may end a project with written notice. You will pay for work completed up to the termination date, and we will hand over the paid-for work in its current state.

10. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to carry out the project.

11. Governing law

These Terms are governed by the laws of the State of Alabama. Any dispute will be resolved in the state or federal courts serving Calhoun County, Alabama, unless the parties agree to mediation first.

12. Changes

We may update these Terms. Changes do not affect a signed SOW already in progress.

Contact

Studio Artemis LLC · Jacksonville, Alabama · hello@studioartemis.io